Job Title: Manager - EB Department: Employee Benefits Reports to: Director of Employee Benefits FLSA Status: Exempt Job Code: EB09MEBE   Summary Manages all activities related to operations of the Employee Benefits service operations within the profit center by performing the following duties personally or through subordinate supervisors. It is anticipated that Managers will also perform other duties within the Employee Benefits department such as Account Executive, but that determination will be made based upon the size of the office and/or the number of staff and/or subordinate supervisors reporting to the Manager.   The Manager will drive the company’s strategic initiatives by supporting the sales function of the profit center by leading and developing the service team, including mentoring, coaching, and motivating its personnel, continuously looking to improve the customer service experience and the workflows associated with delivering excellent customer service both within the profit center and as a contributor to the continuous improvement of processes throughout the Agency.   The Manager will take strategic direction from the Agency President, but will strive to keep the Agency President out of the day to day duties associated with managing an Employee Benefits service department so that the Agency President can concentrate his/her efforts on sales and the development of the Agency sales team.   The Manager will receive support, training, and assistance in developing plans for continuous improvement through corporate management.   Essential Duties and Responsibilities include the following. Other duties may be assigned.   Depending on the size of the Employee Benefits staff, the Manager, may also handle a book of business, or have other duties within the EB service team, and the duties and responsibilities for that position will also apply. The following duties may be directly performed by the Manager, or may be performed though Team Leaders where appropriate due to the size of the office.   Analyzes and organizes office operations and procedures. Creates and manages department structure and enhances process improvements. Drives efficiencies. Standardizes processes and procedures. Promotes quality improvement initiatives. Researches and develops resources that create timely and efficient workflow for various support teams.   Contributes effectively to the operations team which consists of all of the Managers and Corporate EB personnel whose responsibility is to continuously seek to improve the customer service experience, the support of the sales effort, and best practices workflows for the Agency’s Employee Benefits operation.   Prepares annual evaluations for service staff. Solves personnel problems, resolves conflicts, and addresses complaints within the EB service operation.   Assists service staff with problem solving.   Participates in the interview process for prospective EB service employees and coordinates with HR to assure that the applicant participates in all other appropriate interviews and receives the appropriate pre-employment test, if required. Makes recommendation to Agency President regarding the selection of a candidate for employment.   Administers the training program for new hires in the service staff positions. This includes training on office equipment, AssuredPartners procedures, any applicable operating system and general insurance coverage knowledge. Tailors training to new and current employees in order to address skill and knowledge needs through individual mentoring, small group, or classroom training. Assesses each service employee’s need for further training, sets up goals and implement a plan for them to achieve those goals.   Evaluates profit center staff workloads and makes adjustments as necessary. Maintain workflows for employees who are on vacation or leave. Assists staff during times of heavy work volume.   Solicits producer and client feedback to assure they are receiving quality assistance from service staff.   Reviews and assesses internal audits for the profit center according to procedures.   Provides training and support for new producers as they build their book of business.     Follows company procedures with respect to all essential duties and responsibilities of the job.

Job Title: Manager - CL Department: Commercial Lines Reports to: Director of Commercial Lines FLSA Status: Exempt Job Code: CL09MCLE   Summary Manages all activities related to operations of the Commercial Lines (CL) department within the profit center by performing the following duties personally or through subordinate supervisors. Depending on the structure of the department, Managers may also perform other duties such as those of an Account Executive or Marketing Manager.   The Manager will support the sales function of the profit center by leading and developing the service team, including mentoring, coaching, and motivating its personnel, continuously looking to improve the client service experience and the workflows associated with delivering excellent customer service both within the profit center and as a contributor to the continuous improvement of processes throughout the Agency.   The Manager will take strategic direction from the COO and Agency President, but will strive to keep them out of the day to day duties associated with managing a service department so that the Agency President can concentrate his/her efforts on sales and the development of the sales team.   The Manager will receive support, training, and assistance in developing plans for continuous improvement through corporate Commercial Lines.

Job Title: Account Representative - CL Department: Commercial Lines Reports to: Account Executive - CL FLSA Status: Non-Exempt Job Code: CL13ARPN   Summary: The Account Representative is responsible for providing sales support at the direction of the Account Executive. The Account Representative provides customer service by handling the day to day operations of clients' insurance needs. The Account Representative works will work with the Producer, Senior Account Executive, and Account Executive to design proper insurance and risk management services for clients.

Job Title: Team Leader - CL Department: Commercial Lines Reports to: Manager - CL FLSA Status: Exempt Job Code: C:10LCLE   Summary The Team Leader provides a high level of support to team members, including Account Representatives, Account Executives and Sales Executives. The Team Leader maintains an assigned book of business as required. Serves as representative of team to Management. Requires a significant degree of independent judgment and discretion.

Job Title: Account Representative - PL Department: Personal Lines Reports to: Team Leader FLSA Status: Non-exempt Job Code: PL13ARPN Summary The Account Representative is responsible for providing sales support at the direction of the Producer or Account Executive. This includes assisting in selling and marketing in coordination with all Agency personnel involved in new or existing business. This is not a direct sales position.   In addition, the Account Representative provides customer service by handling the day to day operations of clients' insurance needs.   The Account Representative will work with the Producer and Account Executive to design and recommend proper insurance and risk management services to clients.

Job Title: Sales Executive Reports to: Agency President FLSA Status: Exempt Job Code:        SA12SECE Sales Executive – Commercial Lines       Summary The Sales Executive is a new Producer or a Producer that does not have a book of business. Typically paid a salary plus commission. The Sales Executive solicits and sells insurance products and services to existing and new business; maintains an existing book of business; expands book of business; enhances the public image of the Agency by proactively performing the following duties.

Job Title: Account Representative - CL Department: Commercial Lines Reports to: Account Executive - CL FLSA Status: Non-Exempt Job Code: CL13ARPN   Summary: The Account Representative is responsible for providing sales support at the direction of the Account Executive. The Account Representative provides customer service by handling the day to day operations of clients' insurance needs. The Account Representative works will work with the Producer, Senior Account Executive, and Account Executive to design proper insurance and risk management services for clients.

Founded in 2011, AssuredPartners has rapidly grown into the 12th largest Insurance Broker Agency within the US.  With a workforce of over 5,000-employees in 35 states and two countries, AssuredPartners is quickly changing the insurance brokerage industry.  Through AssuredPartners’ unprecedented growth strategy, sales analytics and thorough production reporting is an immense aspect of our business plan.  In addition to the immense opportunity AssuredPartners offers as one of the fastest growing insurance brokerages, this role allows you to engage with a high performing sales team to understand what makes our company thrive. Whether it is moving up the corporate ladder or learning what it takes to become part of our talented sales team, you’ll get exposure to senior level leadership along with professional development opportunities to further your career. Working for an insurance brokerage industry allows you to have a direct impact on your local community.  Our sales force partners with local business owners to help protect their businesses and be a consultative advisor for their overall success of their business.  Join a winning team and be a vital part of the growth of our business. As a Sales Operations Administrator, your role is vital to the Organic Growth team in order to monitor and track AssuredPartners’ performance across a national level. As a rapidly expanding company, the candidate will have the ability to influence our business decisions by identifying areas of opportunity, trends and growth on a monthly and quarterly basis with results being presented directly to our Executive team. Summary Entry level role to provide support to Organic Growth team by gathering and consolidating company production data, analyzing sales results and maintaining data warehouses and AssuredPartners resources including but not limited to monthly and quarterly production reports and new business trends. He/she will evaluate sales results by practice area, region, and other variables to establish trends and help focus sales enablement investments.  

Job Title: Marketing Representative Department: Marketing Reports to: Marketing Executive FLSA Status: Non-Exempt Job Code: MK13MKRN   Summary Markets new insurance accounts by gathering information from Producers and Account Executives, responds to inquiries regarding new accounts, negotiates premiums and terms with insurance carrier underwriters, prepares proposals, and binds coverage by performing the following duties.

Job Title: Account Executive - CL Transportation Department: Commercial Lines - Transportation Reports to: Senior Account Executive I FLSA Status: Exempt Job Code: CL12AEXE Agency: AssuredPartners of New Jersey, LLC / Warminster, PA   Summary The Account Executive will provide a high level of support to the Producer and customer service to clients. The position requires a significant degree of independent judgment and discretion in order to meet those service levels. Duties include assisting in marketing and customer service in coordination with other Agency personnel.   The Account Executive has superior product knowledge and is familiar with the specific products offered by the Agency's carriers. The Account Executive will assist in the production of new and renewal accounts in keeping with Agency and individual Producer goals and provide field service in support of Producer activities.   The Account Executive is responsible for assisting clients with service needs and making changes to existing accounts. The Account Executive will work with the Producer to design and recommend proper insurance and risk management programs to Agency clients.   Insurance experience in the transportation industry preferred.

Job Title: Senior Account Executive Department: Personal Lines   Summary The Senior Account Executive is an advanced account management position. This role requires management of a large book of business, more than five years of experience in an Account Executive role, and advanced designations. The Senior Account Executive will provide a high level of sales support to the Producer and customer service to clients. The position requires a significant degree of independent judgment and discretion in order to meet those service levels. Duties include assisting in selling, direct selling, marketing, and customer service in coordination with Producers and other Agency personnel.   The Senior Account Executive has superior product knowledge and is familiar with the specific products offered by the Agency's carriers. The Senior Account Executive will assist in the production of new and renewal accounts in keeping with Agency and individual Producer goals and provide field service in support of Producer activities.   The Senior Account Executive is responsible for assisting clients with service needs and making changes to existing accounts. The Senior Account Executive will work with the Producer to design and recommend proper insurance and risk management programs to Agency clients.

GSA National, an AssuredPartners company, has been helping government contractors ensure compliance and streamline costs since 1991 by providing consulting, compliance and administrative outsource services to the industry’s leading contractors. We specialize in the design, management, and administration of employee benefit programs for government contractors. GSA National is looking for a Data Analyst, with 2 - 4 years of experience, to join our team in Fairfax, VA. This position will expose the candidate to innovative benefits technology designed and built by GSA National and its technology partners.  The ideal candidate for this position is a problem solver. As a Data Analyst, you will use your knowledge, skills, and abilities to solve organizational information challenges and will use your critical thinking skills to identify client requirements and translate those into detailed instructions for your internal and external team to execute. The ideal Data Analyst also has strong writing and communication skills and can build relationships with both their team members and client stakeholders. The Data Analyst will perform a variety of critical tasks to support the day-to-day operations of a senior executive. You will closely work with Client Account Managers, Benefits Information Specialists, Sales, and Finance team members. 

Job Title: Billing Analyst Department: Operations Reports to: Client Accounting Supervisor FLSA Status: Non-exempt   Summary: This position is responsible for billing and reconciliation functions as well as supporting the operations team with a variety of administrative tasks.

Job Title: Billing Analyst Department: Operations Reports to: Client Accounting Supervisor FLSA Status: Non-exempt   Summary: This position is responsible for billing and reconciliation functions as well as supporting the operations team with a variety of administrative tasks.

Job Title: Billing Analyst Department: Operations Reports to: Client Accounting Supervisor FLSA Status: Non-exempt   Summary: This position is responsible for billing and reconciliation functions as well as supporting the operations team with a variety of administrative tasks.

Job Title: Account Representative - CS Department: Claims Reports to:  Claims Manager FLSA Status: Non-Exempt Job Code: CS13CARN   Summary Administers information from clients by phone, email and fax in order to process insurance claims; works with clients, adjusters, and Sales Executives on claims status, problems, and questions. 2-5 years claims experience preferred. 

Job Title: Account Coordinator - CL Department: Commercial Lines Reports to: Account Executive - CL FLSA Status: Non-exempt Job Code: CL14ACRN   Summary The Account Coordinator assists the Account Executive or Account Representative and other department personnel by processing work associated with insurance accounts, such as issuing certificates of insurance, rating, data entry, renewal preparation and other tasks by performing the following duties.

AssuredPartners is a leading insurance brokerage firm. AP is consistently ranked among the largest insurance brokers in the country. Since its founding, AssuredPartners has grown by acquiring and investing in more than 280 insurance brokerage businesses that have become a part of the AP family and driven AP’s growth. With more than 6,000 employees spread across the United States and a clear path for continued rapid growth, AP needs a skilled Insurance Operations Data Analyst to help fuel its continued success.   Summary Excellent Insurance Operations Data Analyst opportunity with responsibilities to the Insurance Operations Data Leader.  Position will focus on working closely with the Insurance Operations Data Leader in providing the field with direction on all operational aspects of the revenue recognition program.  This will include responsibilities for implementation, compliance and oversight of the established processes and procedures.    

AssuredPartners is the fastest-growing independent insurance agency in the U.S. Founded in 2011 as a national partnership of leading independent property and casualty and employee benefits brokerage firms, as of 2019, AssuredPartners is now one of the largest brokers in the nation after acquiring over 280 agencies. AssuredPartners has approximately 6,000 team members and offices in 40 states and two countries reaching 1.2 billion dollars in revenue. As our company continues to grow at a rapid pace, so do the opportunities for our current and future employees.   Summary Markets new insurance accounts that generate at least $2,500 in income, by gathering information from Producers and Account Executives, responds to inquiries regarding new accounts, negotiates premiums and terms with insurance carrier underwriters, prepares proposals, and binds coverage.

Job Title: Agency Contract Manager Department: Marketing Reports to: Marketing Director FLSA Status: Exempt Job Code: MK09MACE   Summary  The Agency Contract Administrator manages Agency and subsidiary licenses. This position also may be responsible for managing the Agency's insurance carrier contracts.