Account Executive - CS

Job ID
# of Openings
Claims Service
Office Location
1423 3rd Ave
Location : Location


AssuredPartners is the fastest-growing independent insurance agency in the U.S. Founded in 2011 as a national partnership of leading independent property and casualty and employee benefits brokerage firms, AssuredPartners is now one of the largest brokers in the nation after acquiring over 325 agencies. AssuredPartners has approximately 7,000 team members and offices in 40 states and two countries reaching 1.5 billion dollars in revenue. As our company continues to grow at a rapid pace, so do the opportunities for our current and future employees.



Administers information from clients by phone, email and fax in order to process insurance claims; work with clients, adjusters, and Producers on claims status, problems, and questions. Additional responsibility for managing claims, collaborating with insureds and assisting with problem solving in conjunction with Account Executives and Producers.


Essential Duties and Responsibilities: 

  • Reports claims for clients. Reviews claim forms and related documents for completeness. Calls or writes insured or other involved persons for missing information and posts or attaches information to claim file. Works directly with both insureds and claimants to identify new claims. Follows up on claims to secure Adjuster and claim number. Updates claim reporting information for companies.   Follows up on claim acknowledgements and adjuster assignments for large claims as appropriate.
  • Serves as contact for Adjuster and Insured for claims related issues.
  • Resolves coverage questions or refers to Claims Consultant, Director of Claims, Account Executives or Account Representatives as appropriate.
  • Secures loss runs from carriers as requested. Prepares claims information for presentations as requested.
  • Resolves customer claim issues in coordination with Account Executives and Producers in order to reduce E&O exposure.
  • Provides claims packets to customers and prospects as requested.
  • Follows company policies and procedures with respect to all essential duties and responsibilities of the job.
  • May issue carrier claim checks as required. Check issuance will follow carrier guidelines as well as Agency procedures.
  • Carries out supervisory responsibilities in accordance with the Agency's policies and applicable laws as required. Responsibilities include interviewing and training employees; planning, assigning, and directing work; appraising performance; addressing complaints and resolving problems.


Minimum Qualifications, Education and/or Experience:                                       

  • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
  • High school diploma or general education degree (GED) and three years related experience and/or training; or equivalent combination of education and experience.

Certifications or licenses:

Valid Adjuster license where required; Property and Casualty Agent license preferred.


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