AssuredPartners

Sr. Account Manager - EB

Job ID
2021-8510
# of Openings
1
Category
Employee Benefits Service
Office Location
145 W Ostend St
Location : Location
US-MD-Baltimore

Overview

AssuredPartners is the fastest-growing independent insurance agency in the U.S. Founded in 2011 as a national partnership of leading independent property and casualty and employee benefits brokerage firms, AssuredPartners is now one of the largest brokers in the nation after acquiring over 325 agencies. AssuredPartners has approximately 7,000 team members and offices in 40 states and two countries reaching 1.5 billion dollars in revenue. As our company continues to grow at a rapid pace, so do the opportunities for our current and future employees.

 

Summary:

The Sr. Account Manager will work collaboratively with the Sr. Consultant and the Producer as the dedicated point of contact for clients.

Responsibilities

Essential Duties and Responsibilities:

  • Manage assigned accounts
  • Perform as leader and “go-to” for eligibility manager and BAT Team
  • Provide top-level day-to-day client service to accounts
  • Including but not limited toResolve escalated claim and enrollment problems
  • Resolve escalated billing problems
  • Delegate service, when applicable, to eligibility manager, HRIS consultant or BAT Team
  • Execute account management procedures and processes, including:
  • Annual Benefit Renewal
  • HRIS Implementation and Maintenance
  • Weekly File Feed Support
  • New Client Intake
  • Maintain client relationships
  • Create and update monthly financial tracking for all clients large enough to receive data from carriers
  • Keep an eye on weekly wires and investigate any spikes and report back to client or Senior Consultant
  • Other duties as assigned

Qualifications

Minimum Qualifications, Education and/or Experience:

  • 2 Years of medical Insurance Experience
  • 1 year of self fund insurance Experience

Certificates, Licenses, Registrations:

Health & Life License                                                                                                                         

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