AssuredPartners

Account Coordinator - EB

Job ID
2021-7641
# of Openings
1
Category
Employee Benefits Service
Office Location
1455 Response Rd
Location : Location
US-CA-Sacramento

Overview

AssuredPartners is the fastest-growing independent insurance agency in the U.S. Founded in 2011 as a national partnership of leading independent property and casualty and employee benefits brokerage firms, AssuredPartners is now one of the largest brokers in the nation after acquiring over 325 agencies. AssuredPartners has approximately 7,000 team members and offices in 40 states and two countries reaching 1.5 billion dollars in revenue. As our company continues to grow at a rapid pace, so do the opportunities for our current and future employees.

 

Summary:

The Account Coordinator will provide service support at the direction of the Account Managers and Producers and is responsible for enrollment maintenance, enrollment portal administration and providing customer service to group members.

Responsibilities

Essential Duties and Responsibilities:

  • Process all enrollments, terminations and changes within a 48-hour time frame.
  • Install, maintain and train clients on applicable online enrollment portals. Become a benefit online enrollment system expert.
  • Maintain open and clear communication channels with clients, producers and team members.
  • Consistently follow up, in a timely manner, on outstanding issues that may arise.
  • Accurately enter all necessary information in EPIC to ensure proper documentation
  • Answer the member services line and provide professional, exceptional customer service to clients, vendors, carriers, etc.

Qualifications

Minimum Qualifications, Education and/or Experience:

  • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
  • High school degree or equivalent. College degree preferred.

Certificates, Licenses, Registrations:

All applicable insurance licenses.                                                                                                                          

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