Job Title: Surety Account Representative - CL
Department: Commercial Lines
Reports to: Team Leader
FLSA Status: Non-exempt
Job Code: CL13SARN
Summary The Surety Account Manager is responsible for creating and maintaining relationships with all surety clients and underwriters, servicing and invoicing their contract and miscellaneous needs, and obtaining current financial and other pertinent information for the surety company. Also, is responsible for executing bid, performance, payments and other bonds in a timely manner which is consistent with state and federal laws, company policies and procedures. Providing sales support at the direction of the Producer or Account Executive. This includes assisting in selling and marketing in coordination with all Agency personnel involved in new or existing business. This is not a direct sales position. Three to five years of related experience is preferred.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
Executes all bid, performance, payment, and miscellaneous bonds.
Handles all general correspondence and maintain a working relationship with clients and underwriters.
Keeps all information pertaining to financial year end statements, interim statements, bank lines of credit, insurance certificates, and personal financial statements for owners up-to-date.
Executes indemnity agreements.
Invoices all bonds.
Manages renewal of all miscellaneous surety bonds and contract surety bonds.
Maintains proper records in both paper and electronic forms.
Works with other Surety Account Managers to develop company-wide surety procedures and establish practical surety policies.
Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience
High school diploma or three to five years related experience and/or training preferred; or equivalent combination of education and experience.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages.
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
To perform this job successfully, an individual should have knowledge of Agency management systems; Database software; Spreadsheet software and Word Processing software.
Certificates, Licenses, Registrations
All applicable insurance licenses.
Other Skills and Abilities
Full knowledge of insurance markets.
Must be willing to travel up to 25% of the time.