• Benefits Specialist

    Job ID
    # of Openings
    Employee Benefits
  • Overview

    AssuredPartners is the fastest-growing independent insurance agency in the U.S. Founded in 2011 as a national partnership of leading independent property and casualty and employee benefits brokerage firms, as of 2019, AssuredPartners is now one of the largest brokers in the nation after acquiring over 280 agencies. AssuredPartners has approximately 6,000 team members and offices in 40 states and two countries reaching 1.2 billion dollars in revenue. As our company continues to grow at a rapid pace, so do the opportunities for our current and future employees.


    The Benefits Specialist is responsible for overseeing the day-to-day management of assigned GSA clients by providing support to designated contacts of assigned GSA clients (employers) and performing benefits administration tasks for these clients.  The Benefits Specialist is also responsible for the collection, analysis and processing of client data and preparation of client invoices, vouchers, retirement funding reports, and other client-related reports. 


    1. Serve as primary day-to-day point of contact for GSA client contacts (typically Benefits and Human Resources staff).
    2. Perform administrative tasks related to all types of employee benefit programs for assigned clients, including group medical, dental, vision, life, disability, Health Savings Accounts, Flexible Spending Accounts, and retirement accounts.
    3. Lead or assist in leading open enrollment activities for assigned GSA clients. These activities include project planning, communications, GSA system updates, and processing enrollment changes.
    4. Communicate benefits information to all GSA clients’ employees, including in-person benefits meetings, webinars, and one-on-one employee support.
    5. Resolve employee issues through customer service, including resolution of issues escalated by Customer Service Representatives.
    6. Work with benefit plan providers (carriers) in plan administration and problem resolution.
    7. Process employee demographic changes in GSA systems, including new hires, status changes, qualifying events, and terminations.
    8. Process employee enrollment changes with benefit plan provider (carrier) systems, through both electronic enrollment files and carrier web portals.
    9. Manage client business process and identify areas for continued improvement, making recommendations to update processes, as required.
    10. Serve as a subject matter expert on the client's plans and administrative procedures and as the key resource for day-to-day issues. Direct the team on handling plan or client specific questions, keeping the team updated on client-specific information.
    11. Process data files received from the Client for integration with GSA systems.
    12. Prepare Invoices for submission to client.
    13. Prepare Vouchers for submission to Finance for payment of benefit premiums to carriers.
    14. Prepare Client reports, including Retirement Funding reports.
    15. Perform carrier billing reconciliations (carrier bill versus benefits system).
    16. Learn and maintain benefits and Service Contract Act knowledge.
    17. Learn and maintain Service Contract Act knowledge.


    1. Bachelor’s degree, preferably in finance, accounting, or business management.
    2. Minimum three (3) years’ experience in human resources or benefits administration.
    3. Excel – Intermediate Level required (see description below)
    4. Experience with HRIS, payroll, and benefits administration systems.
    5. Excellent communication skills, with the ability to speak and read English clearly and professionally.
    6. Demonstrated knowledge of laws and regulations impacting employee benefits.
    7. Minimal travel, 1 to 2 times a year.


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