Job Title: Account Executive - CL
Department: Commercial Lines
Reports to: Office Manager
FLSA Status: Exempt
Summary The Account Executive is an account management position. This role requires management of a book of Small to Middle Market Commercial Lines business. The Account Executive will provide a high level of support and customer service to clients. The position requires a significant degree of independent judgment and discretion in order to meet those service levels. Duties include assisting in marketing and customer service in coordination with the department.
The Account Executive has superior product knowledge and is familiar with the specific Commercial Insurance products offered by the Agency's carriers. The Account Executive will assist in the renewal of existing accounts.
The Account Executive is responsible for assisting clients with service needs and making changes to existing accounts. The Account Executive will work to recommend proper insurance and risk management programs to Agency clients.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
Designs insurance and risk management plans for clients as assigned and directed by Agency management. Works with Producers to provide clients with full exposure analysis and reviews methods of handling risks. Meets directly with clients.
Leads accounts through the renewal process per department procedures. Markets accounts to insurance carriers.
Maintains records according to Agency standards to ensure that procedures are properly followed and that information is readily accessible.
Assists in the development of strong personal relationships with appropriate insurance carrier personnel. Assists Agency in developing carrier relationships by becoming familiar with and executing strategies developed for satisfying carrier goals and objectives.
Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience
Associate or Bachelor's degree (B. A.) from a four-year College or university and a minimum of three years account executive experience.
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
Ability to calculate figures and amounts such as discounts, interest, commissions, and percentages.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
To perform this job successfully, an individual should have knowledge of agency management system; Internet software; Spreadsheet software and Word Processing software.
Certificates, Licenses, Registrations
P&C license required. Advanced designations.