Job Title: Receptionist
Reports to: Director of Growth & Development
FLSA Status: Non-exempt
Job Code: AD13RE2N
Ready to LOVE your weekdays like you LOVE your weekends?
Ready to get your foot in the door of a great organization with amazing opportunities?
At Owen-Dunn, an AssuredPartners agency, we feel it is important to hire and support professionals who are dedicated to the success of our clients, the growth of our agency, and the development of themselves. We treat our employees with great response, promote physical and emotional wellness, and cheer on the success of our colleagues who positively impact our culture. Because of our employment philosophy, our employees have nominated us for the Sacramento Business Journal's "Best Places to Work" aware for 10 consecutive years. We work hard. But no matter how busy we get, we celebrate what drives our continued success - the people who work together to create our motivated team.
Located near the California State Fairgrounds, we offer extremely competitive benefits, state-of-the-art technology systems and resources, and a team of professionals who collaborate for agency and client success. This is an exciting opportunity to be a part of a stable, well-established, and respected firm. This position is part-time, working 20-24 hours per week.
Receptionist Essential Duties and Responsibilities include the following. Other duties may be assigned.
Follows company policies and procedures with respect to all essential duties and responsibilities of the job.
Answers incoming telephone calls, determines purpose of callers, and forwards calls to appropriate personnel or department. Takes and delivers messages or transfers calls to voice mail when appropriate personnel are unavailable. Answers questions about organization and provides callers with address, directions, and other information. Retrieves messages from voice mail and forwards to appropriate personnel.
Welcomes on-site visitors, determines nature of business, and announces visitors to appropriate personnel. Maintains lobby appearance. Monitors visitor access when required.
Assists with sorting and routing mail. Processes incoming and outgoing mail. Prepares and processes UPS/FedEx packages.
Retrieves and routes incoming faxes and bulk mail that comes in through email.
Performs other clerical duties as needed, such as filing, photocopying, and collating.
Assist in organization, preparation and clean-up of client seminars. Creates name tags, maintains sign-in sheets and directs attendees to appropriate location.
Provides support to the Commercial Lines department by pulling loss runs, calculating experience modifications, pulling policies and endorsements from carrier websites, issuing certificates, issuing auto ID cards, and ordering motor vehicle records.
Works with team members on various projects.
Displays a positive, friendly and energetic attitude.
Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience
High school diploma required. Some college preferred.
Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
Ability to add and subtract two digit numbers and to multiply and divide with 10's and 100's. Ability to perform these operations using units of American money and weight measurement, volume, and distance.
Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.
To perform this job successfully, an individual should have knowledge of Microsoft Suite including Outlook, Word and Excel; and experience with multi-line phone systems.