Job Title: Surety Account Coordinator - CL
Department: Commercial Lines
Reports to: Surety Account Executive
FLSA Status: Non-exempt
Job Code: CL14SCRN
Summary The Account Coordinator assists the Account Executive or Account Representative with servicing, invoicing, and general administrative duties by processing work associated with contract surety or commercial surety unit. The Surety Account Coordinator will take direction from the AE with respect to issuance of bonds, bid results and/or payment follow-up, producer financial filing duties, and other duties/special projects as requested.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
Follows company procedures with respect to all essential duties and responsibilities of the job.
Ability to take direction from an AE/AM and execute the requested work in an efficient manner and reviews work for accuracy
Prepares and executes bonds and other documents for delivery to insured.
Follows work flow with regard to commercial bond execution, renewals, cancellations and riders.
Understands the elements of commercial surety new business brokering. (i.e. what information to gather from the client; what information the surety will be requiring; and also rating of a commercial surety bond)
Assists the AE with receivable collection including following for agency/direct bill receivables over 90 days.
Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily and accurately. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience
One-year certificate from college or technical school; or three to six months related experience and/or training; or equivalent combination of education and experience.
Ability to read and interpret documents in order to interpret bid specs and bid bonds in general, Agency policies and procedures, and safety rules. Ability to write routine emails and correspondence. Ability to speak effectively before groups of customers or employees of organization. Ability to produce work that is 100% accurate with an attention to detail.
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages.
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
To perform this job successfully, an individual should have knowledge of agency management software; Internet software; Spreadsheet software and Word Processing software.