Job Title: Systems Training Analyst
Reports To: QC Manager
FLSA Status: Exempt
Job Code: Manager
Summary: Works with the QC Manager and Conversion Team during conversions to ensure all agency staff is adequately trained on the management system as well as ongoing training as needed.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience
Bachelor's degree (B. A.) from four-year college or university and/or Minimum of 3-5 years insurance experience; Insurance Industry Project Management experience preferred with Vendor products.
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
Ability to work with mathematical concepts such as probability and statistical inference. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
To perform this job successfully, an individual should have knowledge of Agency Management System software; Internet software; Spreadsheet software and Word Processing software.