Commercial Lines Account Administrator

Job ID
# of Openings
Customer Service/Support


Job Title: Account Administrator

Company: Thomas J. Sisk & Co.

Location: Downtown Denver

Department: Commercial Lines


Summary The Account Administrator assists the Account Manager and other department personnel by processing work associated with insurance accounts, such as issuing certificates of insurance, rating, data entry, renewal preparation and other tasks by performing the following duties.


Essential Duties and Responsibilities include the following. Other duties may be assigned.


Enters accurate client information into system applications.


Processes change requests, follows up with carriers as needed, reviews endorsements for accuracy, and generates accurate invoices.  Creates general correspondence to carriers and clients. Sets up Notice of Cancellations and Reinstatements.  Processes final cancellations. Processes final audits and sends to insured. 


Issues certificates of insurance and evidences of property.


Prepares policies, renewals and other documents for delivery to insured.


Participates in required continuing professional development.


Updates driver/equipment/vehicle schedules and makes MVR requests if required.


Works with Underwriters for quotes for Insured’s when additional coverage is needed.


Follows Agency procedures with respect to all essential duties and responsibilities of the job.


Supervisory Responsibilities                                                 

This job has no supervisory responsibilities.



Property & Casualty insurance experience is preferred.


Must be able to work within a team.


Have a strong customer service orientation.


Possess good organizational skills and ability to prioritize.


Proficient in Microsoft Word, Excel and Outlook.


Bachelor’s Degree is preferred but not required. 


Additionally, our professionals are:  action oriented, responsible for their actions, able to effectively manage resources, goal and achievement oriented, and able to maintain a high level of enthusiasm and energy in a results-oriented environment.


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