Administrative Assistant

Job ID
# of Openings


Job Title: Administrative Assistant

Department: Commercial Lines

Reports To: Department Manager

FLSA Status: Non-exempt

Job Code: Administrative Assistant

Agency: Policy Managers / Herbert L Jamison


Summary Compiles, updates, and maintains files, submitting requests to underwriters, obtaining results, and reporting results to appropriate people or companies, and entering data into appropriate customer contact system by performing the following duties.



Essential Duties


Include the following. Other duties may be assigned.


Follows company procedures with respect to all essential duties and responsibilities of the job.


Opens and routes incoming mail, answers correspondence, and prepares outgoing mail.


Composes routine correspondence and e-mails.


Assists Office Manager with special projects.


Operates computer terminal to input and retrieve data.


Emails and mails insurance documents to clients.


Answers incoming telephone calls, determines purpose of callers and forwards calls to appropriate personnel.


Performs other clarical duties as needed, such as filing, scanning and photo coping.


Supervisory Responsibilities                                               

This job has no supervisory responsibilities.




To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


Education and/or Experience                                               

High school diploma or general education degree (GED); or equivalent combination of education and experience.


Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


While performing the duties of this job, the employee is frequently required to walk and talk or hear. The employee is occasionally required to stand; sit; use hands to finger, handle, or feel and reach with hands and arms. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.



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