• Surety Account Manager

    Job ID
    # of Openings
    Customer Service/Support
  • Overview

    Job Title: Surety Account Manager

    Department: Commercial Lines

    Reports To: Operations Leader or Account Executive

    FLSA Status: Non-exempt

    Job Code: Account Manager


    Summary The Surety Account Manager is responsible for creating and maintaining relationships with all surety clients and underwriters, servicing and invoicing their contract and miscellaneous needs, and obtaining current financial and other pertinent information for the surety company. Also, is responsible for executing bid, performance, payments and other bonds in a timely manner which is consistent with state and federal laws, company policies and procedures. Providing sales support at the direction of the Producer or Account Executive. This includes assisting in selling and marketing in coordination with all Agency personnel involved in new or existing business. This is not a direct sales position.


    Essential Duties

    Executes all bid, performance, payment, and miscellaneous bonds.


    Handles all general correspondence and maintains a working relationship with clients and underwriters.


    Keeps all information pertaining to financial year end statements, interim statements, bank lines of credit, insurance certificates, and personal financial statements for owners up-to-date.


    Executes indemnity agreements.


    Invoices all bonds.


    Manages renewal of all miscellaneous surety bonds and contract surety bonds.


    Maintains proper records in both paper and electronic forms.


    Works with other Surety Account Managers to develop company-wide surety procedures and establish practical surety policies.


    Supervisory Responsibilities                                    

    There are no supervisory responsibilities for this position.


    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


    Education and/or Experience                                               

    High school diploma or general education degree (GED); or one year related experience and/or training; or equivalent combination of education and experience.


    Certificates, Licenses, Registrations

    All applicable insurance licenses.


    Other Skills and Abilities                                          

    Full knowledge of insurance markets.


    Other Qualifications                  

    Must be willing to travel up to 25% of the time.                     


    Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


    While performing the duties of this job, the employee is frequently required to sit; use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand; walk and reach with hands and arms. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, depth perception and ability to adjust focus.


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