The Senior Manager, HR Operations & Transformation will be responsible for managing HR transformation initiatives with a specific focus on HR Operations. You will collaborate with leadership to enhance processes and practices to meet the evolving needs of our organization and workforce. This role will be instrumental in leading efforts around HR process improvement, HR technology enablement, and supporting relevant project and change management activities.

The Ideal Candidate

• You have experience leading large scale, enterprise wide, HR transformation projects and project teams.
• You possess strong business acumen with excellent consultative and process improvement skills.
• You have extensive and broad HR experience with a strong focus in HR Operations.
• You have proven leadership and people management skills, with the ability to foster a high-performing team culture.

If this sounds like you, we invite you to keep reading and apply!

• Manage and implement HR operations strategies aligned with HR and organizational objectives. Identify areas for operational improvement and efficiency.
• Contribute to the execution of HR transformation initiatives aligned with the company’s strategic goals. Help identify areas for enhancement within the HR function.
• Lead efforts to assess and redesign HR processes to improve efficiency and user experience. Implement best practices and support automation initiatives.
• Oversee the optimization of HR systems to support HR operations and transformation initiatives. Collaborate with HRIS vendors and internal teams to ensure systems meet organizational needs and requirements.
• Ensure accurate management of employee data, including onboarding, transfers, promotions, and separations. Ensure compliance with data protection regulations and safeguard sensitive HR information.
• Manage relationships with HR service providers, ensuring service levels are met and contractual obligations are fulfilled. Monitor vendor performance and alignment with project timelines.
• Maintain effective communication with key stakeholders to provide updates on HR transformation progress, outcomes, and challenges.
• Lead and develop the HR operations team, providing coaching, feedback, and opportunities for professional growth.
• Other duties as assigned. 
• Travel as needed, up to 15%.

To help you make the best decision for your personal growth, it’s important to us to share a glimpse of what we offer our top asset, our people:   

• Competitive base salary   
• Generous 30+ Days Comprehensive Paid Time Off Package inclusive of Paid Time Off, 10 Company Holidays, 2 Floating Holidays, 5 Sick Days, and 2 Volunteer Days
• Health benefit options with you in mind; 5 affordable medical plan options with rates based on your salary, company paid HSA contribution with eligible HSA plan selection, 2 dental plan options offering orthodontia coverage and 3 cleanings per year, and 2 vision plan options    
• Company match 401(k) plan – 50% up to 6%!   
• Support of your fitness wellness goals! We offer up to 75% off at over 11,000 gyms and fitness centers    
• Opportunity to prioritize your mental health with 24/7 access to licensed therapists   
• Pet benefits & discounts    
• Access to our Employee-led Resource Groups (ERGs) that lend a voice to the variety of demographics represented throughout AssuredPartners  

• Bachelor's degree (B. A.) in Business Administration, Human Resources, or a related field, and a minimum of 8 years related experience in HR operations, with at least 2 years in a management role overseeing HR processes and systems; or equivalent combination of education and experience.
• Relevant certifications (e.g., SPHR, SHRM-SCP) preferred.
• In-depth knowledge of HR policies, procedures, and best practices, with experience in process improvement and consensus-building.
• Demonstrated experience in HRIS optimization and HR technology implementation.
• Strategic thinking and problem-solving capabilities, with a keen eye for identifying opportunities for innovation and improvement.

AssuredPartners is committed to embracing diversity, equity and inclusion to create a workplace that welcomes and thrives on the unique experiences, perspectives and contributions of all team members. AssuredPartners is bringing the best people and most diverse talent forward to drive growth, innovate and think bigger!