The Vice President, Commercial Lines Manager (“CL Manager”) will oversee the commercial lines service department for Fred C. Church while partnering with sales and other senior leadership.

The CL Manager is responsible for all activities related to the operations of the commercial department, including, but not limited to, client growth and retention, strategic partnerships and team engagement.  Additionally, the CL Manager will continuously look to improve the client’s experience with the team, our services and products.

The Ideal Candidate

• Is ready to meet - and exceed - agency goals and objectives
• Develops their team to positively respond to and collaborate on changes 
• Identifies and implements strategic measures while staying focused on current needs

If this sounds like you, we invite you to keep reading and apply!

• Define short and long-term strategic goals that support Commercial Lines client retention and growth – in terms of number of accounts and revenue
• Manage full staff development (onboarding, training and performance management)
• Demonstrate best-practices leadership and management principles, with an emphasis on hands-on and face-to-face interactions with the service teams
• Keep resource allocations balanced, focused on retention, and ready to take on new business
• Establish performance targets and continuously monitor, analyze and track ongoing performance results
• Lead in the recruitment, hiring, training and career development of a top-notch client service team
• Ensure compliance with company policies, standards, regulatory and statutory requirements
• Assist in the resolution of escalated customer issues, effectively communicating the problem and (proposed) resolution to producers, teammates, underwriters and/or customers
• Support a culture of the highest degree of teamwork, respect, quality, and accountability
• Help to set and manage financial targets and annual budgets for the team

To help you make the best decision for your personal growth, it’s important to us to share a glimpse of what we offer our top asset, our people:   

• Competitive base salary   
• Generous 30+ Days Comprehensive Paid Time Off Package inclusive of Paid Time Off, 10 Company Holidays, 2 Floating Holidays, 5 Sick Days, and 2 Volunteer Days
• Health benefit options with you in mind; 5 affordable medical plan options with rates based on your salary, company paid HSA contribution with eligible HSA plan selection, 2 dental plan options offering orthodontia coverage and 3 cleanings per year, and 2 vision plan options    
• Company match 401(k) plan – 50% up to 6%!   
• Support of your fitness wellness goals! We offer up to 75% off at over 11,000 gyms and fitness centers    
• Opportunity to prioritize your mental health with 24/7 access to licensed therapists   
• Pet benefits & discounts    
• Access to our Employee-led Resource Groups (ERGs) that lend a voice to the variety of demographics represented throughout AssuredPartners  

• 7+ years of experience in supervisory/managerial role
• 10+ years of experience as commercial lines service agent or equivalent position
• Strong technical skills and understanding of insurance underwriting and coverage
• Comfortable using Agency Management systems; experience with EPIC a strong plus
• Demonstrated ability to organize, lead and develop high performance service teams
• Excellent communication, organizational, motivational and planning skills
• Ability to adjust priorities and manage time wisely in a fast paced environment
• Comfortable delivering important messages in person and virtually
• Advanced user of MS Excel for data reporting and able to draw conclusions from analysis
• Advanced degree and/or industry designations a plus
• Property & Casualty license required

AssuredPartners is passionate about fueling our clients’ innovation and growth. That makes us the perfect place for creative, dynamic people who want to grow their career while helping businesses, families and people thrive.   

We’re proud to be the fastest-growing independent insurance broker in America, but we’re even prouder of the honest, caring relationships that our employees build with our clients every day.

Working with us will give you the opportunity to do work that matters while you learn with us, advance with us, and most importantly, grow with us.

AssuredPartners is committed to embracing diversity, equity and inclusion to create a workplace that welcomes and thrives on the unique experiences, perspectives and contributions of all team members. AssuredPartners is bringing the best people and most diverse talent forward to drive growth, innovate and think bigger! 

About Fred C. Church
Fred C. Church Insurance, an AssuredPartners company, is one of the largest insurance brokerages in the Northeast. We provide property & casualty and employee benefits solutions, risk management consulting services, and private client asset protection. With over 158 years of industry experience and multiple locations throughout New England and Colorado, our insurance professionals, risk consultants, and claims advocates deliver a superior customer experience. Our hands-on approach, strategically developed to identify, assess, and address risk, provides personal and business clients of any size and specialty with the advice and guidance they need to make informed decisions about their insurance. AssuredPartners is the sixth largest broker in the country, offering us access to even more insurance markets and products.